Wanted: Verizon Quality Assurance Team
Fun times. I’m sitting on the phone waiting for billing support from Verizon since they decided to double charge me for installation fees (which are pretty ridiculous to begin with since any monkey could run the setup program the technician ran to ‘install the Internet’ on my computer). Every time I’ve had to call Verizon and speak with the computerized I’ve been incorrectly routed to a half dozen over 15 places.
It’s funny how these computerized systems claim to help the process but it would be much better just to talk to a live person.
Grr… I’m about one misrouting from going back to dialup.